Mediation is a confidential process.
Participants have control:
Whether or not to mediate. The procedure of the mediation.
Whether or not there is a result. If so, the terms of that result.
A mediator is neutral and has no interest in the result.
A result cannot be imposed by a mediator.
Participants can exchange offers, confident in the knowledge that this will have no bearing on how a judge would decide the dispute, if it was later referred to court.
Participants can safely attempt to settle without compromising their positions.
If the participants agree on a result, reduce it to writing and sign it, it is binding like any other contract.
If court proceedings have started, the participants may invite the court to make an order by agreement that reflects the result.
For more information, visit the website of the Civil Mediation Council:
Dominic is a Civil and Commercial Mediator, abides by the European Code of Conduct for Mediators and offers access to a complaints process.
He is also a commercial, construction and property barrister at Lamb Chambers.
VAT Registration Number: 308 6393 89
The European Code of Conduct for Mediators (“the code of conduct”) sets out a number of principles to which Dominic has voluntarily decided to commit himself, under his own responsibility. It is applicable in all kinds of mediation in civil and commercial matters.
For the purposes of the code of conduct, mediation means any structured process, however named or referred to, whereby two or more parties to a dispute attempt by themselves, on a voluntary basis, to reach an agreement on the settlement of their dispute with the assistance of a third person – hereinafter “the mediator”.
Adherence to the code of conduct is without prejudice to national legislation, or rules regulating individual professions.
1.1. Competence
Mediators must be competent and knowledgeable in the process of mediation. Relevant factors include proper training and continuous updating of their education and practice in mediation skills, having regard to any relevant standards or accreditation schemes.
1.2. Appointment
Mediators must confer with the parties regarding suitable dates on which the mediation may take place. Mediators must verify that they have the appropriate background and competence to conduct mediation in a given case before accepting the appointment. Upon request, they must disclose information concerning their background and experience to the parties.
1.3. Fees
Where not already provided, mediators must always supply the parties with complete information as to the mode of remuneration which they intend to apply. They must not agree to act in a mediation before the principles of their remuneration have been accepted by all parties concerned.
1.4. Promotion of mediators’ services
Mediators may promote their practice provided that they do so in a professional, truthful and dignified way.
2.1. Independence
If there are any circumstances that may, or may be seen to, affect a mediator’s independence or give rise to a conflict of interests, the mediator must disclose those circumstances to the parties before acting or continuing to act.
Such circumstances include:
In such cases the mediator may only agree to act or continue to act if he is certain of being able to carry out the mediation in full independence in order to ensure complete impartiality and the parties explicitly consent.
The duty to disclose is a continuing obligation throughout the process of mediation.
2.2. Impartiality
Mediators must at all times act, and endeavour to be seen to act, with impartiality towards the parties and be committed to serve all parties equally with respect to the process of mediation.
3.1. Procedure
The mediator must ensure that the parties to the mediation understand the characteristics of the mediation process and the role of the mediator and the parties in it.
The mediator must in particular ensure that prior to commencement of the mediation the parties have understood and expressly agreed the terms and conditions of the mediation agreement including any applicable provisions relating to obligations of confidentiality on the mediator and on the parties.
The mediation agreement may, upon request of the parties, be drawn up in writing.
The mediator must conduct the proceedings in an appropriate manner, taking into account the circumstances of the case, including possible imbalances of power and any wishes the parties may express, the rule of law and the need for a prompt settlement of the dispute. The parties may agree with the mediator on the manner in which the mediation is to be conducted, by reference to a set of rules or otherwise.
The mediator may hear the parties separately, if he deems it useful.
3.2. Fairness of the process
The mediator must ensure that all parties have adequate opportunities to be involved in the process.
The mediator must inform the parties, and may terminate the mediation, if:
3.3. The end of the process
The mediator must take all appropriate measures to ensure that any agreement is reached by all parties through knowing and informed consent, and that all parties understand the terms of the agreement.
The parties may withdraw from the mediation at any time without giving any justification.
The mediator must, upon request of the parties and within the limits of his competence, inform the parties as to how they may formalise the agreement and the possibilities for making the agreement enforceable.
The mediator must keep confidential all information arising out of or in connection with the mediation, including the fact that the mediation is to take place or has taken place, unless compelled by law or grounds of public policy to disclose it. Any information disclosed in confidence to mediators by one of the parties must not be disclosed to the other parties without permission, unless compelled by law.
All complaints will be acknowledged in writing within five working days of receipt.
All complaints will be investigated and responded to within 21 working days of receipt.
On occasions, further time may be required, in which case the complainant will be notified in writing.
If the response is not accepted, the complainant can appeal to the Civil Mediation Council on certain grounds.
Details of the Civil Mediation Council’s appeal processes can be found by clicking here.
